Omigo Terms of Service
Published: April 14, 2026
Welcome to Omigo (hereinafter referred to as the "Platform")! These Terms of Service (hereinafter referred to as the "Agreement") constitute a legally binding agreement between you and Blued Japan K.K. (hereinafter referred to as the "Company", "we", "us", or "our") governing your access to and use of the Platform's services, including the mobile application, web interface, application programming interfaces (APIs), and all related features, service modules, and content. "You" or "User" refers to any natural person who accesses or uses the Platform's services.
Please read this Agreement carefully before using the Platform, including but not limited to clauses that limit or exclude the Company's liability and provisions governing dispute resolution. By clicking "Agree," completing the registration process, or actually accessing or using the Platform's services, you are deemed to have fully read, understood, and agreed to be bound by this Agreement, the Privacy Policy (accessible at: Profile > Settings > About Us), and all other rules and policies published by the Platform. If you do not agree to this Agreement or the Privacy Policy, please immediately stop accessing and using the Platform.
If you have any questions, comments, or complaints regarding this Agreement or the Platform's services, please contact us at cs@omigoai.com.
IMPORTANT NOTICE
The Platform provides services exclusively to natural persons who are at least 18 years of age and have reached the legal age of majority in their jurisdiction of residence. Minors under the age of 18 or under the legal age of majority in their jurisdiction of residence are strictly prohibited from using the Platform and any related services. The Company reserves the right to implement additional age-verification procedures at any time and will suspend or terminate any account that we suspect or are notified is being used by a Minor.If you disagree with any provision of this Agreement or the Privacy Policy, if you are a Minor, or if you are prohibited from receiving the Platform's products, services, or software, you must immediately cease using the Platform and/or services.
1. The Platform and Related Services
1.1 The Platform and its related services are powered by generative artificial intelligence models and provide the following core services: (1) the ability to create AI virtual characters with customizable personalities, appearances, interaction styles, and other attributes; (2) real-time interaction with AI characters via text and other formats, leveraging memory management and historical interaction records to generate personalized AI responses for an immersive social companionship experience; (3) narrative-driven interactions and emotionally adaptive features to enrich the companionship experience; and (4) monetization features including top-ups, subscriptions, and Virtual Items consumption, with premium services and exclusive features unlockable through payment.
1.2 Content generated by the Platform is for your personal entertainment and reference only. It must not be relied upon as a basis for decisions in professional fields such as medicine, law, finance, or investment, nor may it be used for commercial purposes or any other unlawful purpose. For matters that may have a material impact on you or related parties, we recommend that you consult a qualified professional. You assume full responsibility for any judgments or subsequent actions you take based on generated content, including risks arising from reliance on the accuracy, truthfulness, or reliability of such content. You should use generative AI technology rationally, responsibly, and in accordance with applicable law.
1.3 Emergency Disclaimer: The Platform is not an emergency services platform. If you encounter a medical, mental health, or personal safety emergency (including but not limited to thoughts of self-harm or harming others), please immediately contact your local emergency services (e.g., 911 in the United States, 112 in Europe) or seek help from a licensed professional.
1.4 To improve the User experience and ensure service security, the Company may periodically update or adjust the Platform and its related services (including but not limited to software modifications, feature upgrades, replacements, and development of new services). We will notify you in a reasonably appropriate manner where practicable.
1.5 You may stop using the Platform and its related services at any time. The Company may also, based on operational needs, stop providing some or all services, or impose new restrictions on services, at any time without prior notice.
1.6 Unless expressly authorized in advance in writing by the Company, you may not adapt, copy, distribute, scrape, mirror, trade or engage in any other unauthorized access to or use of the Platform and its related services in any form.
1.7 You understand and acknowledge that using the Platform requires you to provide your own terminal devices (e.g., computers, mobile phones) and to bear all associated costs (e.g., data fees, internet fees). Once you access the Platform and related services on a terminal device, you are deemed to be using the Platform and related services.
1.8 The Company grants you a personal, revocable, non-transferable, non-exclusive, and non-commercial license to lawfully use the Platform and its related services. All other rights not expressly granted under this Agreement are reserved by the Company. You must obtain the Company’s written permission before exercising any such rights. The Company’s failure to exercise any right shall not constitute a waiver of that right.
1.9 The Company is committed to the quality of generated content and will implement reasonable safety measures to filter inappropriate content. If you discover unreasonable or flawed output, you may submit feedback through the Platform's feedback portal or at cs@omigoai.com.
2. Accounts
2.1 The Platform provides a registration channel through which you may set a secure password. Your account and password are your credentials for logging into and using the Platform and its related services.
2.2 Account Deletion: (1) You may only apply to delete your own account and must follow the Platform's prescribed process to do so; (2) before account deletion is completed, you remain responsible for your conduct during your use of the Platform and related services; (3) once your account is deleted, all records, features, and data associated with the account cannot be restored or provided; (4) to delete your account, go to: [Profile > Settings > Delete Account].
2.3 You agree that your account name, profile picture, bio, and other registration and personal information must not contain unlawful or harmful content; that you must not impersonate another person, and must not be registered in bad faith (including but not limited to frequent or bulk registrations). The Company reserves the right to review your registration information. During registration and use, you must comply with applicable laws and must not engage in conduct that harms the lawful rights of others or violates public order and morality.
2.4 Account ownership vests in the Company. You hold a right of use only, and solely for your personal use. Without the Company's prior written consent, you may not gift, lend, rent, transfer, sell, or otherwise permit another person to use your account. If the Company discovers or has reasonable grounds to suspect that the person using an account is not the original registrant, it has the right to immediately suspend or terminate services and permanently disable the account.
2.5 You are responsible for maintaining the security and confidentiality of your account, password, and verification codes, and you assume full legal liability for all activities conducted under your account. You must not disclose your account credentials to others. If you discover unauthorized use of your account or a security vulnerability, you must immediately notify the Company. You are solely responsible for any consequences resulting from your failure to properly safeguard your account, including account theft or password loss.
3. Protection of User Personal Data
The Company, together with you, is committed to protecting your personal data (i.e., information that, alone or in combination with other information, can be used to identify you). Protecting User personal data is one of the Company's fundamental principles. In the course of using the Platform, you may be required to provide personal data to enable the Company to deliver better services and technical support. The Company will protect your rights to access, copy, correct, supplement, delete, and withdraw consent to your personal data in accordance with applicable law, and will protect your personal data through security measures including encryption and anonymization. For further details, please refer to the Privacy Policy.
4. User Conduct Rules
4.1 You are fully responsible for your conduct in using the Platform and its related services. Unless permitted by law or with the Company's prior written authorization, you must not engage in any of the following conduct: (1) using any plugin, cheat, system, or third-party tool not authorized by the Company to interfere with, disrupt, or alter the normal operation of the Platform and related services; (2) engaging in conduct that endangers computer network security, including but not limited to illegal network intrusion, interfering with normal network functions, stealing network data, spreading malicious programs or viruses, reverse engineering, reverse assembling, reverse compiling the Platform, maliciously registering accounts, or developing products or services that compete with the Company; (3) displaying or providing another User’s information to any third party without that User’s consent; (4) impersonating another person or obtaining unauthorized access to the Platform and related services; (5) using the Platform to engage in fraud, deception, misleading conduct, or other unlawful activity, including but not limited to passing off AI-generated content as human-generated content, plagiarism, phishing, or fabricating facts to obtain refunds; (6) using the Platform in a way that infringes third-party privacy, including but not limited to illegally collecting or disclosing another person’s identifying information, financial records, or identity document information; or (7) any other conduct that violates applicable laws or regulations, this Agreement, the Company’s other rules, or the lawful rights and interests of others.
If the Company has reasonable grounds to believe you have engaged in the above unlawful or non-compliant conduct, the Company may, without prior notice, issue warnings, restrict features, suspend or terminate services, and pursue legal liability.
4.2 Content Standards: Information you input, generate, upload, publish, or distribute must comply with applicable laws and administrative regulations, public order, and social morality, as well as national interests and the lawful rights of others. You must not: (1) endanger national security, disclose state secrets, subvert state power, or undermine national unity or social stability; (2) harm national honor or interests, or promote terrorism or extremism; (3) fabricate or spread rumors or false information that disrupt economic or social order; (4) spread violent, obscene, pornographic, explicit, gambling, homicide, or terror-related content, or incite crime; (5) exploit or harm Minors, endanger their physical or mental well-being, or infringe their lawful rights and interests; (6) insult, defame, abuse, or bully others, or engage in doxxing, violent intimidation, or threats; (7) infringe the privacy, personal data, intellectual property, trade secrets, or other lawful rights and interests of others; (8) distribute commercial advertising, excessive marketing materials, or spam; (9) promote discrimination or hatred, or exploit the vulnerability of particular groups to cause physical or psychological harm to others; (10) engage in or facilitate unlawful or high-risk activities such as distributing information related to armed conflict, weapons development, gambling, or self-harm; or (11) engage in any other conduct that violates applicable laws, regulations, policies, public order, accepted moral standards, interferes with the normal operation of the Platform, or infringes the lawful rights and interests of others.4.3 You must not use the Platform for: (1) purposes that violate applicable national or international laws, or that infringe upon the lawful rights of third parties; (2) military use; (3) exploiting, harming, or attempting to exploit or harm Minors; (4) generating or disseminating false information to harm others; (5) generating or disseminating improper content that does not comply with regulatory requirements; (6) generating or disseminating identifying information without authorization; (7) defaming, disparaging, or harassing others; (8) automated decision-making that adversely affects an individual’s legal rights, or creating or modifying binding legal obligations; (9) discriminating against or harming others based on personal characteristics; or (10) any other purpose that violates applicable laws, regulations, public order, or accepted moral standards.
4.4 You may report unlawful conduct and harmful information to the Company. The Company will promptly receive and handle such reports to foster a healthy online environment.
5. Content Use Standards
5.1 Without the Company’s written permission, no User or third party may, by itself or through others, engage in any of the following conduct with respect to content on the Platform and related services: (1) copying, reading, or using content for commercial purposes, such as promotion or increasing readership; (2) editing or organizing the Platform's content and displaying it outside the Platform without authorization; (3) using special identifiers, codes, or other means to direct, divert, or hijack traffic or readership of the Platform's Content; or (4) any other unlawful acquisition or use of content.
5.2 Without the Company's prior written authorization, no User or third party may steal the Platform's content through hotlinking, unauthorized scraping, deep linking, fake registrations, or similar means, and must not delete, conceal, or alter the Platform's rights-management electronic information or ownership statements in the content.
5.3 When sharing or redistributing content under the Company's written authorization, you must also comply with the following rules: (1) without the Company’s consent, you may not publish, provide, or disclose any scraped or statistical data to any third party; (2) you may not alter the source webpages or entry points of the Platform, nor obscure, insert into, or display pop-ups over the source pages in a way that interferes with their display; (3) you must adopt security measures to prevent unlawful access to the content by third parties; (4) you may not use data for purposes outside the authorized scope, nor use it commercially or disclose it to third parties; and (5) you must comply with any other applicable standards and rules established by the Company.
5.4 For AI-synthesized content generated by the Platform (including text, images, and video), the Company will add AI labeling in accordance with applicable law (including explicit labels and embedded metadata labels). When you publish or distribute such content, you must prominently label or disclose that it is AI-generated and must not remove, alter, or forge the AI labels.
6. Paid Services and Virtual Items
6.1 General Terms
The Company may offer certain paid features, services, or Virtual Items on the Platform (collectively, "Paid Services"). By purchasing or using Paid Services, you confirm that you have the legal capacity to make online payments in your jurisdiction and agree to any additional terms and conditions for Paid Services published by the Platform from time to time.
All payments for Paid Services are processed through authorized third-party payment processors (e.g., credit card companies, digital payment platforms). You agree to comply with the terms of service of such third-party payment processors, and you are solely responsible for all fees, charges, and disputes arising from your use of those payment services. We do not guarantee the security, accuracy, or timeliness of third-party payment services and assume no liability for any losses caused by the acts or omissions of third-party payment processors.
6.2 Payment and Refunds
All Paid Services are priced in the applicable currency displayed on the Platform. We reserve the right to adjust prices at any time with advance notice to Users. Once you complete payment for a Paid Service, the transaction is final. All payments are non-refundable, non-cancellable, and non-reversible, except as otherwise required by applicable consumer protection law or where the Paid Service cannot be provided due to our fault or a cause attributable to us.
6.3 Virtual Items Rules
Virtual Items provided on the Platform are digital goods for personal use only. You agree that:
(a) Virtual Items are non-transferable, non-exchangeable, and non-saleable, and cannot be redeemed for real currency, goods, or services from us or any third party;(b) Virtual Items may not be used for investment, speculation, or any commercial purpose;(c) We reserve the right to adjust the type, value, and terms of use of Virtual Items at any time, with advance notice to you; and(d) Upon account deletion or termination, all unused Virtual Items will be permanently forfeited without compensation.6.4 Prohibited Conduct Relating to Paid Services
You agree not to engage in any prohibited conduct relating to Paid Services, including (without limitation): (a) Purchasing Paid Services with stolen, counterfeit, or unlawfully obtained funds; (b) "Self-gifting" (i.e., directly or indirectly sending virtual gifts or Virtual Items to your own account or affiliated accounts); (c) Reselling, trading, or transferring Virtual Items to third parties for profit; (d) Using automated tools or other means to fraudulently obtain Virtual Items or Paid Services; or (e) Any other conduct that disrupts the normal operation of Paid Services.
If we discover any of the above prohibited conduct, we may, at our sole discretion, seize the relevant Virtual Items, suspend or terminate your account, and withhold any outstanding funds or assets in your account. We reserve the right to pursue legal action against you for any losses caused to us by your fraudulent or improper use of Paid Services.
7. Service Modification, Interruption, and Termination
7.1 The Platform and its related services are provided on an "as is" basis given existing technology and conditions. The Company will make every reasonable effort to maintain continuity and security of the services but cannot foresee or prevent all technical and other risks (including, without limitation, force majeure, network issues, or third-party service defects), which may result in service interruptions, failures, or other losses. You assume all related risks.
7.2 For the purpose of overall service operations and Platform security, the Company may, based on specific circumstances, adjust service or feature settings and scope, or modify, interrupt, suspend, or terminate the Platform and its related services without prior notice.
8. Intellectual Property
8.1 Intellectual property rights in input content you submit to the Platform (including text, images, etc.) vest in you or the lawful rights holder. Intellectual property rights in output content generated by the Platform vest in the rights holder as determined by applicable law. Where input or output content includes Company-owned intellectual property, that portion remains the Company's property and is not transferred or diminished by its inclusion in input or output.
8.2 You grant the Company and its affiliates a worldwide, royalty-free, perpetual, transferable license to use the information content that you input, upload, generate, publish, including your likeness, portrait, and identifiers contained therein, for the purposes of providing and optimizing the Platform’s services, technological innovation, model upgrades, and data analysis. The Company may, directly or through third parties, enforce rights in such content, including monitoring infringement, issuing legal demand letters, initiating litigation, and commencing arbitration. If you do not wish to grant this authorization, you may contact us through the complaint channel.
You warrant that your input content is content to which you own intellectual property rights or have obtained lawful authorization, that it does not violate any law or the lawful rights of others, and that it does not contravene public order and morality.
8.3 Intellectual property rights and related interests in software, technology, programs, text, images, and video content provided on the Platform vest in the Company, its affiliates, or other lawful rights holders. No person may use such content without the Company's authorization (including, without limitation, monitoring, copying, distributing, displaying, or downloading via bots, "spider" programs, or similar means).
8.4 Based on the Platform's functionality, characters, dialogues, storylines, and other content you publish may be available for use by other Users in their creative works; other Users may share, adapt, and create derivative works, provided they do not infringe your lawful rights. If you discover infringement of your rights, please report it at cs@omigoai.com.
8.5 If you choose to make your voice public, you agree that the Company may publish your voice on the Platform, allowing other Users to configure it as an AI character's voice and generate and distribute content that incorporates that voice.
8.6 The Company holds all rights permitted by applicable law in all data and information generated during the development and operation of the Platform.
8.7 Without the Company's prior written consent, you may not use the Company's trademarks, service marks, trade names, domain names, logos, or other identifiers, nor engage in any conduct that implies you have the right to use such identifiers. You will bear full legal liability for any losses to the Company or others resulting from your unauthorized use of such identifiers.
9. Breach and Enforcement
9.1 For conduct that violates this Agreement or other terms of service, the Company may independently determine and take measures including advance warning, refusal to publish, content removal, account feature restrictions, service suspension or termination, and permanent account closure. Consequences resulting from such measures (including inability to access the account or its assets) are borne by you. The Company may announce enforcement actions. For conduct suspected of criminal activity, the Company will retain records and report to relevant authorities in accordance with law. Removed Content will not be restored.
9.2 If your breach of this Agreement results in third-party complaints or claims, you will handle and bear full legal liability. If such breach causes loss to the Company or its affiliates, you shall fully indemnify all losses (including direct and indirect losses such as economic losses, reputational losses, and attorneys' fees).
9.3 You warrant that content you input, generate, and distribute does not infringe upon third parties' intellectual property rights, personal rights, or other lawful rights. Upon receipt of a rights-holder complaint, the Company may remove allegedly infringing content. You will handle any third-party claim and bear legal liability. If such claim causes the Company or its affiliates to suffer losses, you shall fully indemnify those losses.
10. Disclaimers
10.1 The Company does not warrant that the Platform and related services will fully meet your requirements, that the services will be uninterrupted, error-free, secure, or reliable, that generated content will be accurate or complete, or that all errors will be corrected.
10.2 You must exercise caution with respect to property-related information, account credentials, passwords, and similar matters. The Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, loss of goodwill, or data loss, arising therefrom.
10.3 In the event of service suspension, interruption, termination, or other losses caused by force majeure, including without limitation natural disasters, government actions, or war, the Company shall be exempt from liability to the maximum extent permitted by applicable law.
10.4 The Company’s right under this Agreement to handle unlawful or non-compliant content does not create any obligation or commitment, and the Company cannot guarantee that it will detect and handle all unlawful conduct in a timely manner.
10.5 The Platform and related services are provided without any express or implied warranties, including without limitation warranties of merchantability or fitness for a particular purpose. You use the Platform at your own risk.
10.6 The Company will use its best efforts, within its capabilities, to comply with applicable laws and regulations, but it does not guarantee that its judgments will always be consistent with those of judicial or administrative authorities. Any resulting consequences shall be borne by you.
10.7 Under no circumstances shall the Company, its affiliates, or licensors be liable for any direct, indirect, consequential, punitive, incidental, or special damages, including without limitation loss of profits, goodwill, or data. Except where otherwise expressly required by law, the Company’s total liability to you shall not exceed the fees, if any, that you paid for use of the Platform.
11. Minors
11.1 The Platform is exclusively for natural persons who are at least 18 years of age and have reached the legal age of majority in their applicable jurisdiction. Minors are prohibited from using the Platform. If the Company discovers that a Minor is using the Platform, the Company may immediately suspend or terminate services and cancel the relevant account.
11.2 Any conduct that harms the physical or mental health of Minors or infringes upon their lawful rights is a strictly prohibited violation. The Company will cooperate with the relevant authorities to pursue enforcement action in accordance with law.
12. Open Source Licenses and AI-Generated Content Labels
For AI-synthesized content generated by the Platform (including images and video), the Company will add labels as required by applicable law, as follows (subject to adjustment as technology and regulatory standards evolve): (1) In-Platform AI interactions: a continuous "Content generated by AI" label will be displayed in the corner of the interface; (2) AI-generated images/videos: an "AI-generated" label will appear at the corner of images or at the beginning or end of videos, along with an embedded label in the file metadata.
Such labels will be added automatically and must be preserved in online-use and offline-storage scenarios. You agree to comply with all applicable label-management requirements.
Miscellaneous
13.1 This Agreement is governed by and construed in accordance with the laws of Singapore (the "Governing Law"), without regard to its conflict-of-law principles. Any dispute, controversy, or claim arising out of or in connection with this Agreement or the use of the Platform's services (including its validity, interpretation, performance, or breach) shall first be submitted to friendly negotiation between you and us. If such negotiation fails within [30] calendar days of one party notifying the other of the dispute, either party may refer the dispute to arbitration before the Singapore International Arbitration Centre ("SIAC") in accordance with its arbitration rules. The seat of arbitration shall be Singapore, and the language of arbitration shall be English. The arbitral award shall be final and binding on both parties. Notwithstanding the foregoing, prior to the issuance of any arbitral award, we may seek interim or injunctive relief from any court of competent jurisdiction to protect our lawful rights and interests.
13.2 The Company may amend this Agreement as required by changes in law, policy, technology or other needs. Amendments will be posted on the relevant pages of the Platform. Your continued use of the Platform and its related services constitutes your acceptance of the amended Agreement. If you disagree, you must immediately stop using the Platform.
13.3 The Company may unilaterally decide to have an affiliate, controlling company, successor company, or third-party company continue operating the Platform or providing certain services. Your acceptance of the relevant services constitutes your agreement that the related rights and obligations are governed by this Agreement.
13.4 Section headings are for reading convenience only and do not affect the meaning or interpretation of any provision.
13.5 You and the Company are each independent entities. This Agreement does not constitute any form of guarantee or condition, and no agency, partnership, joint venture, or employment relationship is created between the parties.
ADDTIONAL TERMS AND POLICIES
The following policies and agreements are hereby incorporated into and made a part of the Agreement. By agreeing to the Agreement, you are also agreeing to be bound by the terms contained therein: